When communicating with someone from different culture, inevitably there will be some obstructions in conveying the correct message to the other party. We are, after all, talking about difference in culture here.
Culture will affect our communication in five different ways. They are Perception of reality, Understanding of Role Relations, Goal-oriented Behaviors, Sense of Self, and Language.
When someone who has different perception or different interpretation of reality, it will result in differences in opinions. Sometimes, if you are the only one who has different view in a group of people with same mindset, communicating will be hazardous. I will take my own country, Indonesia, to compare with Germany. In Indonesia, coming late for an appointment is our daily bread (not for me though...). Some people even comes an hour late for an appointment with their business associate (atrocious, I know)! But for the Germans, time is extremely essential. If you are late even for only 5 minutes, they might not tolerate your tardiness and will leave without you. So, imagine when a tardy Indonesian guy has a meeting with his crush, a German girl who has a no-nonsense attitude in regard to punctuality. Poor guy...
When someone who has different perception or different interpretation of reality, it will result in differences in opinions. Sometimes, if you are the only one who has different view in a group of people with same mindset, communicating will be hazardous. I will take my own country, Indonesia, to compare with Germany. In Indonesia, coming late for an appointment is our daily bread (not for me though...). Some people even comes an hour late for an appointment with their business associate (atrocious, I know)! But for the Germans, time is extremely essential. If you are late even for only 5 minutes, they might not tolerate your tardiness and will leave without you. So, imagine when a tardy Indonesian guy has a meeting with his crush, a German girl who has a no-nonsense attitude in regard to punctuality. Poor guy...Second point is the differences in understanding one's role in a society with certain culture. It affects how you behave towards other, considering their age, rank and position in the circle you are in. For instance, the Japanese geishas. Take a look at these pictures.


This picture at the left is of a geiko and a maiko making their round in a street in Kyoto for a festival called Hassaku. Geiko is a term for addressing a senior or a full-fledged geisha, And Maiko is for addressing an apprentice geisha who is training to be a full-fledged geisha under a geiko who is considered as their own "sister". Did you see how the maiko walks slightly behind the geiko? (Maiko is indicated by their elaborate kimono and hair pins) This is a symbol of status which lets us know that the one in the front has higher rank than the one at the back. But look at the picture on the right hand side.The younger sister walks side by side with her older sister. There's no differences at all in their position when they are in public. If those sisters are in Japan, especially in the Gion district where most geishas dwell in, the younger sister might be viewed as impolite. Differences like this might cause some misunderstanding between the two culture.




Third, differences in goal-oriented behaviors. What did you conclude from these two comparison? Asians often put eduaction as first and foremost. Parents and teachers expect the children to study seriously and no playing when in class. While in the Western culture, studying is usually accompanied by having fun. What they want is for their children to have fun in growing up. I'm not saying that Asians education system is not fun, I'm just making an example out of the stereotype. The same in communicating. Some people whose culture adopts pragmatic principle might differ from those who don't. They may communicate only when there's some benefit while others communicate just for the sake of communicating.


Fourth, differences in image or sense of self. It is how and what your culture expects you to portray yourself, how you build your personality and image. Typical Asian culture expetcs the females to dress and behave more conservatively. While Western culture gives more freedom to the women. I know that changes had been made and Asian cultures are much more lenient now towards the women's image but there's still some that keep this expectation, for example the Middle-East countries. If people who doesn't know the expectation of how one dresses in the Middle-East and they go there wearing revealing clothes (picture on the right), they might be ostracized because they are considered as 'bad girls' in the local culture, although they didn't mean to.
Now, we come to the last point, differences in laguage. Let's take a look at this joke from a frend in Indonesia. (Relax...I will translate... :> )
One day, there's a British man who rides a bicycle to a department store in Indonesia. He parked it in front of the store and went inside without locking his bicycle. When he came out of the store, he found that his bicycle is no longer there. So, he asked a man named Donny who stands near the spot where he had parked the bicycle.
British guy: "Did you see what happened to my bicycle? Did you see who took it away?"
Donny: "Yes, he use to table square-square. Worth he fast-fast go without any wet expire."
British guy: "What the?!"
Okay, so what Donny meant to say was "Yes, he use checkered shirt. No wonder he goes away quickly without any greetings at all." In Indonesian language: shirt = kemeja [ ke=to, meja=table]; checkered = kotak-kotak [kotak=square]; worth = pantas [pantas = no wonder -->can also means worth]; quickly = cepat-cepat [cepat=fast]; greetings/small talk = basa basi [ basa(h)= wet, basi=expired]. So, you see how languages can be a barrier in communication?


Fourth, differences in image or sense of self. It is how and what your culture expects you to portray yourself, how you build your personality and image. Typical Asian culture expetcs the females to dress and behave more conservatively. While Western culture gives more freedom to the women. I know that changes had been made and Asian cultures are much more lenient now towards the women's image but there's still some that keep this expectation, for example the Middle-East countries. If people who doesn't know the expectation of how one dresses in the Middle-East and they go there wearing revealing clothes (picture on the right), they might be ostracized because they are considered as 'bad girls' in the local culture, although they didn't mean to.
Now, we come to the last point, differences in laguage. Let's take a look at this joke from a frend in Indonesia. (Relax...I will translate... :> )
One day, there's a British man who rides a bicycle to a department store in Indonesia. He parked it in front of the store and went inside without locking his bicycle. When he came out of the store, he found that his bicycle is no longer there. So, he asked a man named Donny who stands near the spot where he had parked the bicycle.
British guy: "Did you see what happened to my bicycle? Did you see who took it away?"
Donny: "Yes, he use to table square-square. Worth he fast-fast go without any wet expire."
British guy: "What the?!"
Okay, so what Donny meant to say was "Yes, he use checkered shirt. No wonder he goes away quickly without any greetings at all." In Indonesian language: shirt = kemeja [ ke=to, meja=table]; checkered = kotak-kotak [kotak=square]; worth = pantas [pantas = no wonder -->can also means worth]; quickly = cepat-cepat [cepat=fast]; greetings/small talk = basa basi [ basa(h)= wet, basi=expired]. So, you see how languages can be a barrier in communication?

9 comments:
Hi Elena!
Great Post here! Just like the way you illustrate all the points. I like most of your examples too! I learnt new info from them too (the geiko & maiko! I din know geisha has different categories! ^^v )
It's a good thing that you used your own culture to explain you point though I thought you could use more of your own experiences in most of your points, it will be more fun! (so I can know more about you! *haha!*)
However the example you gave on the point of different perception & interpretation, about indonesians always being late for appointments unlike germans, I thought this example suits more about 'time orientation', the sequential view of time which we learnt in class. =)
There are so much to talk about in fact. Nonetheless, Good points & examples you gave. Keep it up! =D
visit my blog too!! Help me comment! Thank You! ^^v
Cheers,
ShiWen
(remember-my-blog.blogspot.com)
First of all, i enjoyed your essay so much.
Well done, i got new knowledge today. =P
Communication between two or more people from different culture or background can be troublesome indeed. Many obstacles are inevitable. On the other hand, when we have no choice (like both you and me, came from Indonesia to here and meet a lot of friends from different countries), we can only make it enjoyable. Let me share a little bit. Here, English as a global language held an important role. Personally, i even try harder to improve my english both verbal and written. It surprisingly brought greater positive impact for me. Despite language, we are learning more on different backgrounds, habits, cultures, etc. In summary, different cultures might induce barriers in communication, but they can actually be another kind of encouragement for people to learn more and even nurture toleration and understanding between one another.
Hi guys! Thanks for the comments...
@ Shi Wen
I see... I see... But for me, I think maybe time orientation is a part of different kind of interpretation as well? As of my personal experiences, maybe some other time... (because they're scandalous...NOT! hahaha)
@ Wan
Wow, nice example and new points you have brought up there! So, in reality (if we kinda ignore the theories) differences can also bring some motivation for us to learn and grow...
Once again, thanks for the comments guys!
Hi Elena!
Nice comparisons between the different cultures in Asia and the West! Dont think the Geisha portion is accurate in the comparison because after all they are not real blood sisters while the other two are. It is normal for blood sisters to be closer. But nevertheless, interesting to know that the Geisha system has different types of Geisha. Like different rankings haha...
True generally Asians countries are more passive during class participation as compared to the West. Lets take UB for instance, back at the States, the local students are said to be more responsive than Singapore students in SIM. My ESL tutor also agree haha... Perhaps we all should try speak out more and voice our views.
Asians are usually more conservative than Westerners because in Asia, there are Islamic races and its against the religion to be too revealing. (Not sure about accuracy but think idea is there, need to research more haha)
Good to hear from you at my blog =)
Hey Elena!
Good work for the interesting points and examples on the cultural barriers in communication. I like the way you illustrate the various points and I agree with you on it.=D
However, I have a point to add on for the language barrier. I'd think that accents and dialects also create barriers in communication such as having people not understanding you, and the frustration having to repeat all the time. People tend to focus on your accent more than on what you are trying to convey. There is also the attitudes toward accents. A particular accent suggests loyalty or familiarity, which would cause people to be in favour of one to the other which in turn leading to biasness.
Interesting how the Joke portrays the differences in language so aptly. As Hui Yong mentioned, it would be slightly different between Geisha and real sisters due to blood ties. Perhaps another comparison for thought might be between sisters where one has been adopted from a different culture.
With regards to the vocal differences between East and West, it will also be interesting to see if we, at UB Singapore, will eventually be able to become as vocal as our US counterparts, since that's one of the whole points of having an american education right ? Time to start actively speaking up people! :0
helloooo...I'm here (Finally)
I like how you compare different cultures under different circumstances, using pictures for illustration.
I watched a movie recently that has hokkien dialouge in it. And it is interesting to see how the actors used 'bye bye' and 'bai bai'(to pray) in two similar contexts as they both sound the same. So I guess this is how language comes into play, that words of different languages and be interpreted differently!
Thanks you for the comments! *hands out cookies*
@Hui Yong
Ah, I see..Maybe I should mention another example? I took the geishas as example because they still 'preserve' the way people act during the more ancient times. I remember my grandma told me once that she was told to always walk slightly behind her older sister back then. So, it's somewhat similar to what the geishas depicted? :>
@NingZhi and Olivia
Hmmn..interesting! So, dialect actually plays a part in ambiguities...Thanks for the example, Ollie!
@Benjamin and Hui Yong
Yeah...I do notice that Asian students tend to be more "quiet" in class. It's our culture doing its 'magic'. After all, Asian culture is much more conservative than the Western culture. But that's what we have to change, isn't it? Agreed, Benjamin! It is time to speak up...(although it's difficult..*la sigh*)
your blog entry is so informative with very apt examples to illustrate your points. i love your indonesian language barrier example.
i saw an comic strip some time before during the SARs period. it's about the miscommunication in hokkien and chinese. well you know some taiwanese folks, they sub the hokkien into the chinese conversation.
so this old man went to the bank with the mask (kou zhao)(the one that cover your mouth) the bank teller requested for him to remove the mask by saying 'teng kou zao'teng means remove in hokkien. the uncle interprete it as 'teng kor zao' it means remove pants and run.
so even within the same country, similar culture, dialect and language does cause miscommunication.
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